February 24, 2007Sorry, I havnt read through the hundreds of old posts, I'm having a difficult time getting FTW to come up on my browser without having to hit refresh 2-3 times.
I switched my sub from FTW to Trucks back in the summer (because the delivery issues were horrendous)
The last issue I received of trucks was in Sept, and since then, I have written to ten about 4 times, and each time no response.
I just sent a lengthy email again tonight, and this is the reply I received right away:
"This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
You know what you guys? I've had absolutly enough of your BS, missed issues, and no replies.
I signed up and paid for my charter 3 year sub well in advance, and from day one it has been a nightmare trying to get my mag.
Duke, you still here man? It's a matter of principle now, I would like you personally to refund my money from my remaining issues for the magaine yourself, because obviously nobody is listening and it's getting tiresome beating my head against the wall.
It is with much disdain against you guys and your unprofessionalism I write this letter.
I don't care if you don't send me my refund to me, feel free to send it to some charity in my name, that is good enough.
Cancer., red cross, humane society, I don't care, just cancel my sub, process my refund, and get me the heck out of here.
The people running the sub department couldnt run a soup kitchen for the homeless, if you worked for me, the whole lot of you would be fired.
Enough is enough.