April 6, 2009I recently had windows xp installed on my laptop. Ever since then I have not been able to get any sound out of it. Not from the speakers *or* by plugging in headphones. I went on line and downloaded the audio drivers and loaded them-(I think)- I saved the audio drivers on the C Drive but I still get no audio. The error I get now is...."Cannot play back audio stream: no audio hardware is available,*or* the hardware is not responding". Mind you, everything was fine until windows XP was installed.
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April 6, 2009Laptop is a Toshiba Tecra M1, yeah its old but it works..
April 6, 2009You might just need to download your audio driver again that''s all goto Toshiba''s home page and find their driver menu *or* google it...That should work.
April 10, 2009Reloaded drivers three time and I still have no sound. Any thing else I can try *or* is this it. How do I know the drivers are installed correctly? I dont want to send this to the shop. All we did was upgrade from windows 98 to windows XP.
April 10, 2009Have you checked Microsoft''s website for any patches *or* updates to XP that may address this?
A word to the wise ain`t necessary - it`s the stupid ones that need the advice - Bill Cosby
April 11, 2009Just because you downloaded the drivers and saved them to your hard drive doesn''t mean that they are installed.
Go to ''My Computer'' - right click on it and choose ''Properties''. When the properties come up, click on ''Device Manager''. Go down the list to one of the devices indicated by a question mark (I think it''s a yellow circle) that will say something like ''unknown sound device'' *or* something like that.
After you double click on that, you can click to ''Update Driver''. Browse to the folder where you downloaded all the driver files. If they came down in one big file, then run that file to unpack it into a bunch of files, one of which should have an .inf extension.
When you navigate to that folder, it should recognize that there is a driver there, and install it. THEN try to see if the soundcard output works.
An alternate way to do it is to DELETE the unknown audio device from your Device Manager list. Don''t worry, it will re-''discover'' it, and ask you to find a driver. So, highlight it and then hit the delete key instead of double clicking. Then, after it''s gone, hit ''F5'' to cause the system to scan for new devices. It should pop up that it found something, and ask you to find a driver. Browse to wherever you put the downloaded sound card driver, and it will install it if it''s a match. THEN try to see if the soundcard output works.