November 29, 2008I have a 200GB Maxtor hard drive that just died on me. Before it died this is what happened. I was looking through my files when I got to a folder in my files and it said it was unreadable, file corrupted. I tried other file below it and they all did the same. I tried files above it and they were fine. When I tried a different computer I was able to see all the files. I did a virus scan on it and it didnt find any viruses but it did stop scanning 3/4 through the hard drive. I waited a day before I tried again and then the power supply burnt out. I got another power supply and now I cant get any info out of the harddrive. It powers up and I can hear it register on the computer but it doesn''t show the icon for the drive. I tried it on several computers. The hard drive is 90% full with music, pictures and video''s.
November 29, 2008It sounds like the harddrive suffered a major hardware problem. If it had taken a physical shock *or* hit while it was reading *or* writing a file then the read/write head could have hit the disk surface and left a big scratch. When that happens it will do exactly what you said. Most files written before the scratch can be often be accessed. The ones during and after the scratch can be *or* are messed up, can''t be accessed *or* cause a system lockup. Also any blocks of data that were stored in the location of the scratch are destroyed and because of the way data is written you won''t know what file is corrupted. The other thing about a scratch is it puts particulate contamination flying around the drive and it can eventually cause a complete failure. The fact that your virus scan stopped also lends credance to the scratch senerio. A scratch can cause intermitant data issues as it the drives tries to address the area that is damaged this can lock up your drive. Things will often get worse as data operations can get worse and any small particles from the damaged surface continue to damage more and more of the drive.
The other thing that is alarming it your power supply died on you. Your powersupply could''ve knocked out your drive. I''m guessing it is a USB drive and if took a spike thru that then it could indicate you have some major issues with your pc.
Try plugging drive into another usb port. See if you can access it *or* even if the computer sees it. Try it on another computer if you can.
Feel if the drive case gets hot. Hotter than normal that is. If it does then it could be fried.
If you can get it to work in another port *or* on another computer DO NOT TURN IT OFF!!!! Imeadiatly try to copy the data off it to another drive.
Do not take the chance that it will fail on the next power up. Get what data that you can off it.
And finally an external drive is not an answer to properly backup up your files on removable media. Always assume that you will lose your data so back it up as often as needed.
December 2, 2008Its dead. It doesnt work with any computer at all. I called Maxtor and they want between 1k$ and 2k$ to retreive my data. They are out of their f&*$#@ mind! Is there is anything else I can do to retrieve my data.
December 2, 2008I feel your pain, although not an ext. HD problem it was the internal HD that crapped out on me. Bought a new Toshiba from BB in Jan this year and 2 weeks ago the thing went into some kind of fix mode and would not fire back up the operating system. Said the registry files had failed *or* were corrupted. Tried a bunch of things with no luck including a rep from Toshiba...the only good part was the local Toshiba repair center is only 20 minutes from home the down side is I was told the HD went poof and they were only able to pull 1/4 of my pics from it which meant some really good pics will be lost. They banged me for 195.00 to pull any info off the old HD and a flat fee of 57.00 to install new HD which they covered....I told them I do not want it back until they can tell me what caused the crash. I just went and got a 500G Seagate Ext. HD for under 100.00 shipped off of Amazon so this won''t happen again.....hopefully...
December 2, 2008Maxtor was bought out by Seagate a while back and since them Maxtor''s customer supports sucks. Seagate drives are great tho and that is all I''ll run now. I don''t understand why they still lable them Maxtors, just kill the line if you ain''t gonna give it decent support. One of the best places to buy drives is Newegg. They have some of the best customer support out there. I get maybe 90% of my hardware there. They are quick to work with you on RMA''s and exchanges.
There are data recovery sites out there. Do a seach for them. $1k-$2k sounds extreme. Also invest in a good dvd burner and a couple of cake packs of good disks. Keeps problems like this from getting expensive.
December 2, 2008I agree! My laptop came with a decent burner but unfortunately there isn''t much to burn as it''s all gone now because Toshiba wanted the old HD back...
While we''re on this subject, I have sitting on my desk some old drives out of some old systems I sent out to recycle, is there any sites out there that can guide you to reboot and recover info on old drives?
December 3, 2008What are the IDE *or* SCSI? Since you stated that they were older I''m gonna assume that they are IDE. If you have a pc available with an IDE interface then you should be able to install the drive as a slave and then it shoudl be seen in bios. If it''s seen in bios then you should see it when you boot the pc to you operating system.
If the drive is out of a laptop you will need a laptop drive enclosure to run it in your desktop. Then it''s the same in the top paragraph.
December 3, 2008They are out of old PC''s and just wanted to see if I could save any pics *or* things...
December 4, 2008Then they are most likely IDE. Do you know anyone with a older PC that you can try to test these on?
December 6, 2008I took the hard drive out of the case of the external hard drive and installed it in my computer at home and it comes up with unreadable **or** corrupted files now. Is there anyway way around this?
December 6, 2008It''s seeing the disk? Wow. Odd. I still think that the data was corrupted and damaged. Try to defrag the drive. If you can actually get into the drive and look around you may have to check each and every file for. But I would first try to copy all the files from the bad drive to another drive first. That way it is safe. sorta.